Lots of change at VollieCare

VollieCare has gone through dramatic change over the past few months. VollieCare has made the difficult decision to close our retail services at Flinders Medical Centre. This decision was made due to the redevelopment of the hospital and the lack of appropriate accommodation for these services during this period and into the future. We have had a long and proud history of providing retail services, gifts, coffee and food, to this community, as well as being able to donate over $16 million back to the hospital through this income source.

This decision does mean we are focusing on what we do best, and have always done; provide compassionate support to patients, staff and the wider community through our ongoing Patient Care Services which include:

• Hospital guide services
• Reception for ICU and Emergency Departments
• Neo and Post Natal Reception and services
• Specialist Advanced Dementia Unit volunteers
• Amenities Trolleys
• Cancer services
• Pet Therapy
• Ward Services
• Stroke Lived Experience – Talk Back Group
• Nurture Boxes for palliative care patients
• Activity Packs for patients of all ages
• Collation and other administrative tasks
• Brownies Bus at the Repat

There are over 300 volunteers and a small administration team that provide these services, which is the equivalent of over $1.5 million of value annually and an invaluable cultural contribution to the hospitals in the SALHN area.